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Question: I'm having problems getting into GTA Online! Is there a list of issues Rockstar is looking into, so I can stay informed about the status of fixes for known launch issues?
Answer: We will be updating this page as often as possible with the status of issues we are aware of and looking into.
Updated 1:00 AM ET 10/2/13: We are continuing to look into these issues and are working around the clock on resolving them as quickly as possible. This includes close monitoring of our Support systems, forums, social media, and in-game data to measure traffic along with Community sentiment to ensure ongoing improvements to stability. Please stay tuned for more updates.
Answer: We will be updating this page as often as possible with the status of issues we are aware of and looking into.
- Occasional "Rockstar Cloud Servers Unavailable" error message
- Freezing sometimes while loading into first race in GTAO with "waiting for other players" on the screen
- Intermittent "Failed to Host a GTA Online Session" error messages
- Race Corona (start area, marker) occasionally not showing up for first race
- Errors saying "Timed out when matchmaking for a compatible GTA Online Session to join"
- Occasional errors about jobs failing to start or load
- General issues with the Social Club site and Social Club features (slow loading, failed logins, emails not arriving, etc). For more information on Social Club status, please see: http://support.rockstargames.com/hc/en-us/articles/200357093
- Misc. network and server-related error messages, disconnections, or cloud server errors
- Errors saying "Mission Failed" as soon as the mission begins during a session
Updated 1:00 AM ET 10/2/13: We are continuing to look into these issues and are working around the clock on resolving them as quickly as possible. This includes close monitoring of our Support systems, forums, social media, and in-game data to measure traffic along with Community sentiment to ensure ongoing improvements to stability. Please stay tuned for more updates.